Proto
As a Board Member at Proto, I helped guide the company’s strategy for deploying inclusive, AI-powered citizen experience platforms within the public sector. I advised on the development of multilingual chatbots and automated service tools designed to improve accessibility, responsiveness, and trust in regulatory and government-facing services. My focus was on aligning Proto’s innovations with the unique needs of public institutions, ensuring that technology enhanced service delivery without compromising equity or usability.
I also contributed to the company’s governance and compliance approach, helping Proto maintain high standards of data security, privacy, and ethical AI—particularly in sensitive deployments with agencies such as central banks and financial regulators. Through strategic partnerships and product oversight, I supported the company’s mission to expand access to public services across languages and borders while reinforcing transparency and citizen-centric design.